"Getting to my dialysis appointments at Canberra Hospital used to be so stressful. Now I just call up and they're here, right on time. The drivers are so kind and know exactly how to help me."

"After my hip surgery, I was worried about managing at home. My support worker, Tom, has been amazing - he knows exactly when to help and when to let me do things myself. It's made recovery so much easier."

"I never thought I'd get to see the Monet exhibition at the National Gallery! The staff made it happen, even arranged for a quiet viewing time. It was magical - I could take my time and really appreciate the art."

"Saturday cooking group is my happy place. Last week we made lasagna from scratch - I never thought I could do that! The best part is sharing the meal with everyone afterwards."

"Sarah has been my mentor for six months now. She doesn't just tell me what to do - she helps me figure things out for myself. Because of her, I'm now helping others learn to read at the library."

"I was completely lost with my NDIS plan. The advocate sat with me for hours, explaining everything in plain English. They even came to my planning meeting and helped me get the support I really needed."

"Mornings used to be chaos. Now I have a routine that actually works for me. Small things like laying out my clothes the night before and having a proper breakfast make such a difference to my day."

"I was so nervous about using the transport service at first. But the drivers are lovely - they remember my favorite radio station and always ask about my day. It's become something I actually look forward to!"